To support these demands, ÖAMTC has equipped its breakdown vehicles with a centralized in-vehicle control interface based on the Beetronics 10TS7 automotive touchscreen, transforming each vehicle into a connected, mobile workspace for daily roadside operations.
A Central In-Vehicle Touchscreen Interface for Roadside Assistance
Inside each breakdown vehicle, the touchscreen serves as the primary human–machine interface (HMI) between the technician, the vehicle, and the dispatch infrastructure. During roadside interventions, fragmented systems or delayed access to information are not an option.
The in-vehicle touchscreen interface typically provides:
- Mission data, including customer details, breakdown location, and required assistance.
- Vehicle status information, indicating availability, active missions, or standby mode.
- Integrated communication tools, enabling direct contact with dispatch centers and customers.
- GPS-based vehicle positioning, supporting precise routing and real-time coordination.
By consolidating these functions into a single, clearly structured touchscreen interface, ÖAMTC reduces system complexity and allows roadside assistance teams to focus fully on resolving incidents rather than managing multiple devices.
Automotive Touchscreens Engineered for In-Vehicle Environments
Vehicle interiors impose very different demands on display technology than static installations. Automotive touchscreens must remain readable, responsive, and stable despite vibration, temperature fluctuations, electrical noise, and continuous daily operation.
The Beetronics 10TS7 was selected specifically for use in mobile, mission-critical environments. Its compact form factor supports seamless in-vehicle integration, while its industrial-grade construction ensures reliable operation under demanding conditions. The touchscreen maintains consistent responsiveness during rapid interactions and remains stable even when operated under time pressure.
Designed for automotive and special-purpose vehicle applications, the display supports reliable operation within vehicle electrical systems and is suitable for integration into eMark-certified vehicle installations as part of a complete system, meeting the expectations typically associated with in-vehicle electronics.
Display Integration Across Vehicle Fleets
A key consideration for ÖAMTC was the ability to deploy the same touchscreen platform consistently across a diverse fleet of breakdown vehicles. The Beetronics 10TS7 supports a wide 9–36V input voltage range, providing flexibility for integrators when connecting to 12 V and 24 V vehicle power systems.
This simplifies electrical integration, reduces potential failure points, and enables standardized deployment across different vehicle types and configurations. Mechanical integration is equally flexible. The touchscreen supports multiple mounting options, allowing secure installation on dashboards, center consoles, or custom brackets depending on vehicle layout and ergonomic requirements.
This approach enables ÖAMTC to standardize functionality and user experience while maintaining flexibility in vehicle design and interior layout.
Improving Operational Efficiency Through In-Vehicle Touch Technology
A clear, intuitive in-vehicle HMI directly impacts operational efficiency. With all relevant information immediately visible on a single touchscreen, roadside assistance professionals can assess situations faster and make informed decisions on the spot.
At the same time, dispatch centers benefit from real-time visibility into vehicle location, mission status, and availability. This shared operational view improves coordination, optimizes resource allocation, and helps reduce response times—an essential performance metric in roadside assistance and emergency services.
We highly value our collaboration with Beetronics. Their touchscreens integrate smoothly into our vehicles and support the reliable operation of our roadside assistance systems in the field.
In-Vehicle Touchscreens as the Digital Backbone of Modern Breakdown Vehicles
The integration of the Beetronics 10TS7 illustrates how modern breakdown vehicles are evolving into fully digital service platforms. Touchscreens are no longer passive display components; they form the digital backbone for communication, navigation, and operational control inside the vehicle.
By combining robust automotive touchscreen hardware with a centralized digital interface, ÖAMTC modernizes its fleet without compromising reliability, service continuity, or long-term maintainability.
Touchscreens for the Next Generation of Mobility Services
As mobility services continue to evolve, roadside assistance providers face increasing expectations around speed, transparency, and scalability. In-vehicle systems must be durable, standardized, and easy to integrate into complex digital ecosystems.
By equipping its breakdown vehicles with the Beetronics 10TS7 touchscreen, ÖAMTC has established a future-ready in-vehicle control platform that supports today’s operational requirements while remaining adaptable for the next generation of mobility and roadside assistance services.
